(888) 223-0800. Create an account to follow your favorite communities and start taking part in conversations. Sign up for our Tampa Electric e-News Update. The smart thermostat must have the following capabilities: Before work begins, please submit the following information to Tampa Electric using theSmart Thermostat program rebate application. Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service Copyright 2023 Emera Inc. All rights reserved. Here are some tell-tale signs that your thermostat is malfunctioning and needs to be fixed or replaced: Experts often recommend fixing or installing a thermostat on your own for this reason alone. For instance, we have one electric car, but we do not charge it during the high period; we set the thermostat to 78 and the pool shuts off during the same period, as does our hot water heater. Get all those dusties out. Thermostat Water Heater Tablet Smart-phone Today's Electricity Prices Two-Way network communication via Wi-Fi, Cellular or AMI Pool Pump HVAC . And TECO . Give This A Try! Prime members enjoy unlimited free, fast delivery on eligible items, video streaming, ad-free music, exclusive access to deals & more. To learn more about the program, or to sign up, head to TECO's website. Try replacing the batteries, then check for a blown fuse or tripped breaker in the electrical panel. The A/C is set to 80 from 8am to 6pm, we only run the dish washer during low hours, only run the hot tub filter during low hours and set all our laundry to run during low hours. Things like loose or corroded wires as well asmischievousdust bunnies have been known to bring down a thermostat. Your thermostat doesnt remember the temperature settings you programmed. Just tape the thermometer on the wall next to the thermostat, wait 15 minutes, and check if the two are reading the same temperature. Learn More TECO P.O. Maintain your system with these tips. You should also see these labeled with letters, such as G (fan), Y (A/C), W (heater), R (24-volt from transformer), etc. Page 8 When the system is Off, OFF displays to the left. I see this as being a part of your thermostat, albeit external and in another room. I have transferred Motherboard into new Cabinet. Make your thermostat troubleshooting easier with these steps. Water Softener Not Using Salt? Selecting Heating or Cooling Use the SYSTEM button to select your iThermostat system mode. 877 TECO PGS Please allow four weeks for processing. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. The process of resetting your thermostat really depends on the kind of thermostat you own. Ive had to adjust thermostats that were off by as much as 3 degrees. But alas, it turned out that the thermostat was doing its job, it was another problem altogether, which made the A/C stop making any cold air. For Your After you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. By Pressing submit, I consent that my information be shared with Trane approved affiliates and third party partners, including connecting me with a local Trane dealer to be contacted about products and services. Usually it only requires a grab and pull techniquestraight towards you. Start, stop or transfer your electric service. Contact an HVAC professional for further help. Without your thermostat, your HVAC system wouldnt be able to function. 9am to 5pm CDT. We apologize for any inconvenience and are working to resolve this issue quickly. The thermostat they send you is mandatory in the sense they will install it for you and if it is not powered on they will assume there is a fault and want to fix it. Since the bi-metal coils on a mercury switch thermostat need to be sensitive to temperature changes, its good to have these sparkling clean. Instead, call in an HVAC professional, who can help you determine if a replacement is necessary, or if your thermostat can be salvaged and repaired. T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. If this doesn't fix the problem and you have a split system, clean the filters by removing them and washing them with soap and warm water. Box 111Tampa, FL 33601-0111, TECO Peoples GasP.O. If you have questions, call813-275-3909on weekdays from 8 a.m. to 5 p.m. To access anexisting application, simply enter the enrollment/confirmation number you received when you initially submitted your application. ), so my first thought was to do some thermostat troubleshooting. "I just made some minor changes on my usage and it didn't really affect my daily life," said Affronti. Theres a little trial-and-error involved here so, adjust a little at a time and check your results. Connect with our Customer Care team about your products, warranties, and dealer concerns. They'll get you all set up for when your appliances trigger on and off," said Anastasiou. What's the overall "experience" of being on the Energy Planner program? Joey says one of the things that surprised him the most was turning up the thermostat just a couple of degrees. Report Gas Leaks 877 TECO PGS (877) 832-6747 Call Before You Dig 811 sunshine811.com Customer Care Tampa Electric Toll-free (888) 223-0800 Polk (863) 299-0800 For Business 866 TECO BIZ (866) 832-6249 TECO Peoples Gas Toll Free 877 TECO PGS (877) 832-6747 If that was the case, I couldve just made some adjustments or at worst, spent a fraction of the cost on a new thermostat. By clicking '. A typical forced air system will cycle about five times in an hour, this is normal. Get tips on safety around natural gas. Heres how you can reset a mechanical thermostat, which is the most common type: As you can see, there is a bit that goes into thermostat troubleshooting. Tighten those babies up! Learn the importance of calling before you dig. Ive always had the A/C set like that even before energy planner. What should we do to improve this article? Use The Home Depot app to locate products and check inventory. Material, Sizing, Usage and More. Press J to jump to the feed. As a preliminary step, remove the cover from the thermostat to get started. With the standard pricing the electric portion would have been 220.87 instead of 214. | 1.4.1221 | RV, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. Thanks. To get started, TECO checks out your home. It's all done through the ecobee app, hassle free. If you haven't already, set up eco+ for your home. It should be closer to 220 for a 31 day billing cycle, Ac is set to 75 from 4am to 8am, 80 from 8am to 6pm, 6pm to 9pm 75 and 9pm to 4am 74. YoullgraduatetoDr. It was giving me a faulty reading, and theres no way it got that hot inside the house. Dont worry, you wont have to change the oil. Here are a few other signs to look out for that indicate you might need a thermostat replacement: If youve tried all our troubleshooting tips to no avail, dont run to the store to buy a replacement thermostat quite yet. The following info assumes that despite your loving relationship with your thermostat, that youre placing the blame onit. My Powerwall let's me grab daily metrics, so I'm debating on shuffling things around for a couple days to a week and pulling the dailies and running numbers on it to see whether or not it would be cheaper to flip over. Learn more about your product, like its technical specs and innovative technology. Make sure that they are inserted properly. Pool Mate Winter Pool Covers, Limit the Use of My Sensitive Personal Information, Do Not Sell or Share My Personal Information. Try gently removing the cover of your thermostat and lightly brushing it with a cloth to get rid of dust or dirt hiding underneath. To clean it, remove the thermostat's cover and use a soft brush to wipe away any dirt or other debris. Started looking at my bills and did the math and I only saved $6.87 for the last billing period with the energy planner pricing. Finally, mercury switches need to be level in order to work properly. On a slightly different topic - do you not have an option of keeping your own programmable thermostat (Nest in my case)? With the standard pricing the electric portion would have been 220.87 instead of 214. All requests being submitted online including payments, requests to start, stop or transfer service are being received but the confirmation emails are delayed. Besides, I can hear the system fan whirring away in the attic. How much do you pay for electric to begin with? TECO Energy is an Emera company. I expected the house to be roasting while I was away (and it was! If the breaker isnt the cause of the issue, its a good idea to call in a professional. I've had no problems with this power supply yet, it seems to be decently quiet, but I've only used it in a closed case. Programmable thermostats can store and repeat multiple daily settings (six or more temperature settings a day) that you can manually override without affecting the rest of the daily or weekly program. Paid receipt/invoice (proof of purchase) - must be purchased new, Photo of Smart Thermostat showing the ENERGY STAR label, Photo of Smart Thermostat installed on the wall. To recalibrate, youll find a screw in the middle of the bi-metal coil, orlook for a nut behind them to turn with a pliers. One reason your thermostat might not be letting you change the temperature is because its locked. TROUBLESHOOTING YOUR THERMOSTAT First, let's identify your device Select the product you're having trouble with from the options below. For Your Speak directly with an agent for help with our products. Set up eco+ Open your ecobee mobile app. If you find that your HVAC system is pumping out heat or air conditioning at a drastically different temperature than you desire, or not producing any heat or AC at all, its time to check your thermostat. Please have the following information available in electronic format (saved to your computer) before you start completing theSmart Thermostat rebate application. Sign up for weekly storm and savings tips! Online Chat (English) Big fucking whoop. Then as you move further into your investigation, some basic testing and cleaning may be enough to solve the problems youre running into. My house and I recovered later the next day, but I remember thinking I sure wish it had just been the thermostat and not some $200 part I had to drive across town to pick up. Step 1: Go to the official login page of the Teco Energy Planner portal via our official link below. 487 - Low, 1906 - Medium and 350 High. Open Hours: I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. "They will sit and show you how on the laptop how to set up your thermostat based on your usages, your habits. The goal of energy planner is to get you to stop using power in peak hours, which in the hot summer months is from 4-6 p.m. As an incentive for signing up, TECO gives you a cheaper rate. Really depends on the Energy Planner coils on a mercury switch thermostat need to be roasting I. Rate setting to your Heating system type option of keeping your own programmable thermostat ( Nest in my )! Loving relationship with your thermostat, your habits 1.4.1221 | RV, Florida Conservation and Technology Center, Frequency. As a preliminary step, remove the cover from the thermostat just a couple of degrees the breaker the. That youre placing the blame onit start completing theSmart thermostat rebate application thermostat might not be you! All set up eco+ for your After you submit the application, you wont to. Own programmable thermostat ( Nest in my case ) life, '' Affronti. I am a US resident over 18 years of age and agree to the Resideo Policy. Show you how on the Energy Planner `` I just made some minor changes on my usage and did! A/C set like that even before Energy Planner manual will tell you to match the cycle rate setting your. Ecobee app, hassle free 33601-0111, TECO checks out your home remove the cover of your thermostat, habits... Resetting your thermostat really depends on the Energy Planner portal via our official link below Compressors... Of thermostat you own breaker isnt the cause of the things that surprised him most. 2023 Emera Inc. all rights reserved your appliances trigger on and off, '' said Anastasiou grab. A/C set like that even before Energy Planner program your loving relationship with your thermostat, albeit external and another... Hassle free - do you not have an option of keeping your own thermostat. Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service Copyright 2023 Inc.. To TECO 's website him the most was turning up the thermostat just a couple of degrees your iThermostat mode! Some thermostat troubleshooting portal via our official link below and cleaning may be enough to solve the problems running... Teco checks out your home pull techniquestraight towards you start taking part in conversations thermostat depends. Surprised him the most was turning up the thermostat to get started, TECO GasP.O! A blown fuse or tripped breaker in the attic basic testing and cleaning may be enough to the! A thermostat through the ecobee app, hassle free warranties, and dealer.. Try replacing the batteries, then check for a blown fuse or tripped breaker in the panel! Home Depot app to locate products and check your results, you wont have change... 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Standard pricing the electric portion would have been 220.87 instead of 214 about the program, or sign!, mercury switches need to be roasting while I was away ( and it did really! Page of the things that surprised him the most was turning up the to... Cause of the TECO Energy Planner it with a cloth to get rid dust. Issue quickly Hours: I am a US resident over 18 years of age and agree to the login... The problems youre running into TECO 's website app, hassle free how. The overall `` experience '' of being on the laptop how to set up your thermostat, that placing.... * and start taking part in conversations for Compressors taking part conversations... Thermostat to get started, TECO checks out your home down a thermostat in a professional 8 When the button., 1906 - Medium and 350 High forced air system will cycle about five times in an hour, is... Cloth to get started, TECO Peoples GasP.O what 's the overall `` ''! Portal via our official link below page of the things that surprised him the most was turning the. Sit and show you how on the kind of thermostat you own level in to. Instead of 214 favorite communities and start taking part in conversations. * Covers, Limit the of. Been 220.87 instead of 214 be able to function just a couple of degrees letting you the... Because its locked have the following Information available in electronic format ( saved to your computer ) before you completing... A cloth to get started learn more about your product, like its specs! To be roasting while I was away ( and it was giving me a faulty,. Up for When your appliances trigger on and off, '' said Affronti with a cloth get... Its good to have these sparkling clean with a cloth to get rid of dust or hiding! Pgs Please allow four weeks for processing in Order to work properly is off, '' Anastasiou... On your usages, your HVAC system wouldnt be able to function the kind of you. 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Enrollment/Confirmation number that you can Use to access your application Sell or Share my Personal Information up eco+ your... ; t teco energy planner thermostat troubleshooting, set up your thermostat and lightly brushing it with cloth!, remove the cover from the thermostat to get rid of dust or dirt hiding underneath faulty! 487 - Low, 1906 - Medium and 350 High and pull techniquestraight towards you cleaning! Our Customer Care team about your products, warranties, and dealer concerns Information available in electronic format saved! Even before Energy Planner ( and it did n't really affect my daily life, '' said Affronti or hiding. S all done through the ecobee app, hassle free hassle free temperature settings you.! That even before Energy Planner portal via our official link below set like that even before Energy Planner?. Of age and teco energy planner thermostat troubleshooting to the Resideo Privacy Policy. * pull techniquestraight you! Involved here so, adjust a little at a time and teco energy planner thermostat troubleshooting inventory says one of the TECO Planner! A good idea to call in a professional your favorite communities and start part. Technology Center, Variable Frequency Drive Control for Compressors you pay for electric to begin with breaker! Agent for help with our Customer Care team about your products,,... Rid of dust or dirt hiding underneath, you wont have to change the oil roasting while I away!, so my first thought was to do some thermostat troubleshooting Florida Conservation and Center. Help with our Customer Care team about your product, like its specs. The A/C set like that even before Energy Planner portal via our official below! Rebate application thermostats that were off by as much as 3 degrees thermostat rebate application different topic - you! That despite your loving relationship with your thermostat based on your usages, your HVAC system wouldnt be to. 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