That is totally reasonable to me. In fact, we have continued to upgrade over the years and are now members of their Millionaires Club. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. We have used our points for a 3 week Mediteranian Cruise, Caribbean several times, used the Cancun El Cid resort, although Thank You! This mistake is clearly on ElCid, and I shouldn't be made to pay another 300 dollars. 1. We just got back on July 6, after our stay and they convinced us that this was a much better deal than Wyndham, which we had. How do they sleep at night? However, because of financial reasons, we are unable to continue with the membership. This review was chosen algorithmically as the most valued customer feedback. Click here to get notifications about new complaints of El Cid Vacations Club. After reading these comments Ill contact Wyndham directly to make sure before I sign anything! Well, they never processed the paperwork for Wyndham so we are now paying on both. Our experience is June 2014 in Mazatlan. The main benefits are when you stay on the El Cid properties. Yes this is ridiculous. Monterey Collection Services Monterey Collection SV Monterey Collection Services is unwilling to remove a collection item from EL CID Vacation Club for $44,000 from my experian credit report even after disputing the fact the timeshare contract has been cancelled thus releasing us from all liabilities Oceanside California, EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. A & M Sales and Marketing, LLC. That also was a lie we signed on July 10th and they already want a payment August. How stupid do I feel that what sounds to good to be true really is and I didn't listen to instinct! The sales process was not ideal as we wound up spending 4 hours of our time but alot of it was me working the deal that I wanted to have based on my own vacation habits. We are in the same situation and now contemplating of not paying elcid a dime no longer. Do any one please help me how to get out this package. Again, El Cid Ventus and Marina in Puerto are amazing properties where you will have a wonderful experience. Forgot Password Clients are sent the full contract on a CD to their home address. If you're sure it says nothing about termination (or dispute resolution, legal fees or any other remedies you may have), send notice of termination according to the contract's notice term, and follow the notice provisions precisely. My wife has to call El Cid who tell us to contact RCI. We got there on a groupon for a pretty reasonable price and went there interested in a timeshare. The only answer I got which was eight months ago was they base the pay off on the life of the contract with dinner plates enter the $25, 000 range, which is also been satisfied except they say the interest paid does not apply. We tried everything and nothing was as they said. The staff at their resorts is incredibly caring. I know i will ruin my credit but i got so frustrated after reading all comments and lies from Elcid. http://www.timesharescam.com/timeshare-scam-mexico/el-cid-resorts-timeshare-2. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints Mazatlan, Sinaloa, Mexico, El Cid Vacation Club deceptive sales practices Mazatlan Sinaloa Mexico, El Cid Vacation Club Rip off- Liars - don't buy from El Cid Mazatlan Sinaloa, Mexico, El Cid Vacation Club - RCI - ECVC Lied cheated and pumped us full of drinks to get us to sign a bogus deal Cozumel Quinta Roo, ResortCom El Cid Vacation Club Difficult to do business with Las Vegas Nevada, El Cid Vacations Club EL CID SALESMAN FERNANDO ALONSO GONZALES PREYING ON ELDERLY WITH LIES AND FALSE PROMISES Mazaltlan Sinaloa, Mexico, El Cid Vacation Club Total misrepresentation Total Scam Mexico Nationwide, El Cid Vacation Club APOssociated with Barkley's Bank and RCI Elite RewardsTimeshare Equity Service Update meeting was actually a four hour sales ambush! We bought timeshare in nov 2019. On five separate occassions, our time share presenter was brought back into the room to reassure us. Every singe year my wife has trouble with El Cid Customer Service Employees and their inability to help and always blaming RCI. I would join a class action suit against El CID. We will be in our 90s at their rate. Share your photos and videos with others to prove the truth of your words. and deceptive. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We are now looking at exchanging points for a cruise and have found that the points can be used for the cruise itself, but we still have to pay cash for the port fees and taxes. DO NOT sign your contract if you dont find any of the verbal promises offered by the salesman. I outlined my issues regarding what turned out to total misrepresentation and was told I should have checked the contact thoroughly before signing. If you are content with staying at their resorts and using their rather standard travel club affiliate, fine. Please refund my capital and I would like a responds. Then there was a window for a 25% refund. We would like this resolved as quick as possible please contact us to go over what we can and cant do against them. Since El Cid cannot stand up to a written contract how can they be trusted at all And it is the best deal in Time Share, for sure. My husband ask the everyday I need something to look at to see what we just purchased. Also, the point exchange fees were all a lie. Like I stated NOT WHAT I SIGN-UP FOR BEWARE, Desired outcome: El Cid has no affiliation with RCI so what I was told in the contract is fraudulent El cid are beautiful resorts with locations in Mazatlan, Cancun and Cozumel. Because we upgraded over the years, we still have 14 years remaining on our contracts. Is this your company? ComplaintsBoard.com is a leading complaint resolution website on the Internet. But if those things are true experiences, I feel very sorry for you, so now go there Hotel Marina El Cid Spa & Beach Resort: a little bit of paradise - See 9,594 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. They keep coming up with stories and offers that will disappoint you. But then again, I don't know of any timeshare that is like that. That was when they asked for a credit card, just to check if we were qualified for the wonderful deal that they were offering us. I have yet to run into anyone rude and these people bend over backwards to make sure everything is ideal for their guests. I have emailed PROFECO but have not heard back, also contacted www.timesharescam.com who just sent us a contract but it could take up to 6 months, really do not want to have to pay. We are in the same position with Elcid and trying to figure out our options. More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. In the meantime I am going to have to hire a lawyer as I am getting nasty non payment letters while they ignore my complaint regarding their fraudulent practices! The things that he told us were part of a much-used scam. They are given to people who are traveling through other timeshare exchange programs or through promotional websites. Desired outcome: We signed up for there vacation program. My husband and I purchased a membership back in October of 2021. We proceeded to have our attorney take action and were advised to stop all payments. While signing the lady that was assisting us said when you walk out the door you will lose $16500 if you cancel that was a lie we tried to cancel, and they stated today that we can cancel only when we finish paying the contract off. Tired and confused, we agreed to the 'free' cab ride in exchange for a $50 deposit, that would be returned to us, in addition to some free tours, if we attended a 90 minute, no obligation time share presentation. Ventus at Marina El Cid Spa & Beach Resort View Hotel 3,182 reviews 0.2 km from Hotel Marina El Cid Spa & Beach Resort Free parking Pool All Inclusive 2022 Dreams Jade Resort & Spa View Hotel 14,114 reviews 0.9 km from Hotel Marina El Cid Spa & Beach Resort Free Wifi Free parking Top Rated All Inclusive 2022 paulfundir@aol.com. We were to receive $27, 000 for our exsisting Festival time share, Especially the ease of use which was a huge issue for us as my work schedule procludes scheduling far in advance. Hiding negative complaints is only a Band-Aid. willing to lie about every aspect of the membership and not giving out the right information is beyond dishonest. Not true. 011-52 (987) 872 08 44. The 90 minute presentation turned into a 3 hour ordeal. One of the huge perks we get is the Yacht discount. 3 hours later, they were demanding that we purchase a time share. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. File your review. Tell me how it is legal to factor in interest in a pay- off amount but not factor in the interest you've paid thus far. We are in the same situation! Additionally, I contacted Profeco The Department of Conciliation Services to Foreign residents. Salespeople claim that the points have more value than they actually do for exchange purposes. EL CID tells you that you will get an email the next day. This company will look you in the face and lie to you. We were also told that the contract did not expire and it does. During that time we requested that my Son and Daughter be addd to the contract. They are a one way service. Our mauntancevoyments are without ckub wyndham and we can use the Wyndham resorts in the US too. When we attend, we already had a timeshare? Hotel Marina El Cid Spa & Beach Resort, Riviera Maya: See 9,594 traveller reviews, 7,774 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. In January of 2015, after promised deadlines had passed with no communication we spent weeks calling and being assured that all was being processed and all promised monies would be forthcoming. I came to find out that almost all the claims made by the sales people were either misleading or totally false. this costed us $16,000. This will surely increase the credibility of your complaint. RCI although we were charge for the enrollment 6 months before our contract was activated. Their customer service rep, a nice gentleman, promptly responded to and resolved our concern, restored some faith! When the date set to complete the sale of Festiva in the fall of 2014 arrived, nothing happened. We are El Cid Platinum Club members. We've also paid $1882 in mtc fees and have never used the timeshare. We would be happy to participate in any and all class action suits. Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. Hotel Marina El Cid Spa & Beach Resort: Easter Vacation - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor Where did I go wrong? You pay and they take. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints Has anyone had any luck with getting out of Elcid? Please refund my capital and I would like a responds, Misleading information about vacation products and harassment threats to members, I want my timeshare back and my money back to cancel. - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor The notes I have from that day clearly show they were to be added which wouldn't have been a problem that day as my Son, one of the add ons, was at ElCid with us. Consumers love to do business with someone that can admit mistakes and state how they made improvements. OR at least have them 1. Now here is the story: you give them 98K in points per person along with $70.00 per person and you get $340. For those July 2016 folks, consider yourselves lucky you and your new friends are few. I had unplanned but necessary back surgery. I was under the impression that you are required to pay the entire upfront fee but you can cancel the maintenance fees at any time. 3. When we sign the contract the lady that assisted us stated this everything the gentlemen told you that was a lie. We would like El Cid to buy our timeshare points back expires 2028. I have been scammed by El Cid. Corporate Advocacy Business Remediation and Customer Satisfaction Program. timeshare. For of all it was a high pressure sale. Its legal name is El Cid Vacation Club S.A. de C.V. well it took less than 24 hours for the paperwork to come to sign, why is this taking weeks to resolve what you promised us? El Cid Vacations Club - Vacation Membership . Although we always love being at their resorts in Mazatlan and Puerto Morelos, we have an extremely difficult time getting a reservation booked. The El Cid service desk told me to huge surprise that was not at all how the program worked. I plan on contacting PROFECO The Department of Conciliation Services to Foreign residents. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. we bought our time share in Mazatlan. The termination policy says you have to satisfy 25% of the contract, original cost was $67, 960 and between a deposit and monthly payments we have paid them $18, 712 which is about 28%. Tom George, We have been members of El Cid Vacation Club for 10 years and we have many other friends we met at El Cid. http://www.timesharescam.com/. Before signing your contract, assure you to read and understand all and each one of the points written in the contract. That we purchase a contract which was told had to be 20 years are in the fall 2014... Action suits call El Cid July 2021 and purchase a time share Sales Marketing. Clearly on Elcid, and I did n't listen to instinct told the! Upgrade over the years and are now paying on both Ventus and Marina in Puerto amazing... 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