Your DHL shipment could be held for the following possible reasons: The Most Common Reasons for DHL to Hold Shipment, Explained in detail below. Be it Victoria City or Kowloon, you can send a parcel to Hong Kong with us with complete peace of mind. Ships are stuck waiting offshore until space becomes available in the port. In some cases, DHL might remove this shipment status in a day. It is possible that shipping through DHL China or DHL Hong Kong will be the more cost-effective option for your package, depending on its dimensions, weight, and the nature of the products that are being sent. Why pickup your mail in person, when you can get it on your phone? weather events, local disruptions like public holidays, customs or strikes. DHL Shipment on Hold needs attention. Either way, the ship will most likely reach its destination late. Track your DHL Freight shipment; Find a DHL Contact for Tracking; CONTACT CUSTOMER SERVICE. Be it Victoria City or Kowloon, you can send a parcel to Hong Kong with us with complete peace of mind. Through the websites Track and Trace feature, you would know where your parcel is. You generally do not need to do anything to get a status to change from on hold. During certain times of the year, especially during holidays, a lot of packages come into the USA and the port authorities, including customs, suddenly find themselves having to process thousands of packages a day. Thankfully, the majority of delays last for less than a week. Keep in mind that your package may be rerouted. Try it free. | [Full] Travel Guide, How Late Does FedEx Deliver? To do this, it has to wait for another ship to leave the port, and in which case, it has to queue up and wait outside at anchorage. If any of these commercial documents are missing, the import broker must work with both the seller and the recipient to complete them as soon as possible. This will allow them to get your package back en route to its destination. No paper mess and a greener planet. While this is beneficial to shipping companies, it causes scheduling issues. The delivery company will usually work out an alternative means of transporting it if they cannot resolve the original issue, and your package should soon be on its way again. Remember that DHL does not deliver on Saturday in the U.S., even under normal conditions. India. Because youll frequently be left in the dark about how long your delivery will be delayed or when it will resume its journey. If your tracking information shows its location, this might result in it appearing in places that you wouldnt expect, but this will just be to avoid whatever was causing the delay. However, in most cases, DHL holds shipments for no more than a day or two. We have temporarily suspended DHL Express shipments to and from Belarus and for inbound and domestic shipments to/within Russia. A typhoon could also occur while your parcel is in transit. 40.2k Likes, 137 Comments - Billy Shears (@whomstd.v1_) on Instagram: ""Til I ever hold you out there again, Will you be mine? Italy. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes be it big or small. Unfortunately, theres only one instance where you can participate in the process and get your package moving. First, make sure that you are using proper packaging. Failure to provide all the necessary documents will hold up your shipment. COVID infections have caused shortages in staffing that have prevented many carriers from being able to handle as many packages as they should. Lastly, you can wait for DHL to resolve the issue and have your shipment delivered when its ready. Why does DHL charge so much to change shipment from DHL to UPS because money was in the shipment? Unfortunately, it will create a delay, and sometimes quite a long one. Read all your mail virtually. I have listed the reasons in order of the most occurring ones. If a natural disaster has destroyed a port, DHL has no choice but to send your package by the next best route, and this may prove slower. For instance, before an importer or its import broker can make a Customs entry, U.S. Customs requires commercial documentation. You expect to see updates when the parcel arrives or departs from a facility and even when the package is in transit. Delays can also be caused by problems with DHL or clearance problems with border customs offices. If your DHL shipment is on hold, the best thing to do is to contact DHL customer services directly and speak to a customer service representative. The most common causes for delays are inclement weather and problems in customs processing. In these cases, DHL is not able to move the shipment until the border reopens and they are given the green light to do so. Delays in deliveries are frequently caused by errors in the recipients contact information. The best thing to do is just to wait and see if the message gets updated. For instance, suppose there is a blizzard that is preventing trucks from running on Monday. How can you purchase postage through PayPal without Ebay? Due to unforeseen circumstances, your delivery of the package may be delayed. Customs officers might decide to ask for additional documentation as well, which can lead to further delays. The best thing you can do is contact DHL for updates. I mean due to covid, lots of couriers are holding packages for up to a week before delivering. Frequently Asked Questions. In this case, DHL will usually attempt to contact both the sender and the recipient to try and get the correct information so that they can make a delivery attempt. I have been using the service for 10 years now. If DHL is unable to find transport for your package, it will be placed on hold until they are able to do so. in the U.S., even under normal conditions. However, what does it mean when you see the DHL shipment on hold message? Waiting for transfer to the local courier. . This is because each shipment has to go through customs in order to make sure that it is allowed into the country. The difficulty with this is that the domino effect can arise. But DHL couldnt deliver it as it is too dangerous to be on the road. It gets frustrating to check the. You can usually get more information on the reason for the delay by contacting DHL customer support. The container ship may not have adequate space or equipment to safeguard your consignment. It is very frustrating to have your package on hold and it usually works itself out. This could be due to customs officers deciding to conduct a second inspection, or it could be due to other factors. Please keep in mind that a shipment on hold message from DHL does NOT mean that they have lost your package or that the order has been canceled by the sender. Therefore, you might not be able to contact anyone from the port management, shipping companies, and courier services. We couldn't live overseas without the services that US Global Mail provides. To know about the delayed delivery time It is better to get in touch with customer service. Parcel Monitor has made it simple and easy to track all the shipment's travel status all together on one page. The delivery driver transporting your shipment may also arrive on time, but the last vehicle transporting your shipment may meet a problem due to inadequate contact information or delivery address.In this case, DHL, the shipping provider, may go above and beyond to make the delivery to customer. It is always a good idea to contact DHL, or even the sender, to get a better idea of the hold and when it will be resolved. You may also be able to get an estimate of when the package will be moving again, but this depends very much upon the situation. Maybe they provided the street for the delivery address but forgot to include the apartment number. Its because of problems that the delivery boy or firm ran into when sending your goods, and its out of your hands.The only thing you can do is make sure youre sending legal items so they dont get held up by customs and that youve paid all applicable fees and completed all necessary documentation.This is all you can do to make sure your package delivery attempts go as smoothly as possible. There are multiple potential explanations for this issue showing up. In most cases, there is no need for you to contact the shipping company. What is Overnight Shipping USPS and how much does it cost? Required fields are marked *. Press question mark to learn the rest of the keyboard shortcuts. Customer service should be able to provide additional details about the cause of the delay. A DHL shipment on hold message means that there will be a delay in the delivery of your package. If you cant find any news pertaining to that area, the most likely explanations are that customs officials are investigating the package, or there are problems with local couriers or congestion issues. So, if your shipment is work-related, your work will also be impacted. It does occasionally happen, especially when the shipment is quite near its final destination. Does DHL Deliver On Saturday? Ship a parcel, shipping rates, tracking, courier pickup with DHL Express | Hong Kong SAR, China Now that you know what shipment on hold means and how long it might last, how do you fix it? Your package may be on hold because of any of the following reasons: You will not know which of these things is causing the delay, because the DHL message will not contain any other details about it. DHL Hong Kong handles 10s of millions of parcels a year. Perhaps the vessel needs to stop at another location and pick up additional packages. goggles, etc.) No matter how much you pay, DHL cannot overcome major issues like natural disasters and port congestion. The only situation in which your package may be at risk is if it contains something that customs officials are not going to be happy with. But before anything else, youll first need to understand the possible reasons why DHL holds a shipment as this info will help you take the right course of action. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2023 Postal Guidance - All Rights Reserved. In most cases, they will also be able to give you an estimated time frame for when you can expect your shipment to arrive. How long does a shipment from Hong Kong take? If DHL needs additional information, then you should try to provide that as soon as possible. U.S. Customs requires many documents for goods coming into the country. Their Virtual Mailbox is great to have while on the road. Yes mine order is also on hold, and also coming to north America. This may, unfortunately, mean an increase in fees paid by the sender and the recipient. Available to private and business customers. If its being held up because of congestion issues, this will probably be fixed quite quickly. However, it is still worth asking, in case the employee is able to give you an idea about when the package will get there. This depends heavily on what has caused the delay. It gets frustrating to check the tracking page on the DHL Express website with your tracking number only to see the same message there for days on end. This is especially important for international shipments. It is the carrier that issues the Arrival Notice. The consignment number and the package description should be submitted to the customer service. In nearly all other instances, sadly, theres pretty much nothing you can do to speed things up. Showing our 5 star reviews. It is normal for a hold to be resolved within a week of it occurring. First, keep an eye on how long the on hold status message has been displayed. If you track your shipment and it appears to be on hold at the destination, it may be because the receiver has closed its deliveries at the moment. Thankfully, the majority of delays last for less than a week. This can sometimes lead to a lack of transport options, especially during busy times such as holidays. During times of war or other social unrest, it is unsafe for DHL to attempt to transport packages and goods through certain countries. Imagine the additional inconvenience it can cause if the senders contact information is also incomplete. In the event of bad weather or a route change, the message is likely to be cleared within a day or two. Most of the time, it will be because of one of the ten reasons listed below. This message from DHL means that your package is on hold for several possible reasons. By taking these precautions, you can help to ensure that your shipment will not be placed on hold by DHL.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-leader-3','ezslot_10',109,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-leader-3-0'); While DHL usually holds international packages for a number of possible reasons, it can happen to domestic shipments too. The DHL shipment on hold message indicates that there will be a delay in your package delivery. | 2022 & 2023 Holidays & Events. If the shipment is rejected by the buyer as a result of such taxation, no refund will be made because the product is not received and the product return process cannot be started . In the insurance industry, examples of Acts of Nature are bad weather conditions and other forms of natural disasters. You might find this issue dragging on for many working days. Welcome! Your email address will not be published. How long does it take for a DHL shipment hold to be resolved? Why is my DHL shipment on hold in Hong Kong? This specific document notifies all parties concerned about the location of the shipment. The on hold message is often an indication that your package has stopped moving entirely, and is staying in one place. You can find more information about customs on the website of your local customs authority. Sometimes, the problem is with the sender, but there are times when the problem arises from the recipient too. Imagine that there is documentation missing, and the sender is slow to provide the additional information needed by customs. Customs clearance is typically one of the most common reasons for a delay in your shipment, especially when it is coming from another country. While not very common, route changes can also lead to shipment delays. DHL Hong Kong handles 10s of millions of parcels a year. If you urgently need the package to get through, it may be worth sending a replacement via a different courier to try and circumnavigate the issue, but this can of course be expensive. Dont be anxious; when the courier reopens for business, your delivery will continue on its way. These reasons for the DHL hold may include the following: In most cases, we give a week or two for parcels to be finally delivered. The shipment sender is the first place you should go if you think you have a shipment stuck in customs. Customs Authorities may also put your DHL package on hold due to missing documentation. Request a business account and profit from exclusive benefits. It also means that the consignment is ready to be released by Customs. While this may be advantageous for shipping companies, it, unfortunately, creates scheduling problems. They've done a beautiful job managing my mail and shipping needs. The DHL on Hold message is very upsetting to see. However, compare that to a delay in customs which could last for a couple of weeks. If a hold does not seem to be resolving itself, contact the company to find out what is going on. There is also a possibility that your parcel may have already reached the port of destination. Has anyone got this status with DHL recently and if so what was the outcome? So to recap, what is the meaning of the tracking message DHL shipment on hold or shipment on hold DHL? In some cases, DHL might remove this shipment status in a day. Occasionally, the ship must make a quick stop at another port until the weather improves. This can lead to delays as each driver follows their own shipping routes and the new driver who took over the package will have to adjust it in his own shipping route. No hidden fees. And it all relies on the things being transported. Mines been on hold in Hong Kong almost a week. MyPostOfficeLocation.com is not part of, or affiliated with, the official United States Postal Service (USPS), DHL Shipment On Hold | 10 Common Causes Inside + What They Mean, Your DHL parcel shipment might get delayed when there is a change in the shipping route. Due to unforeseen circumstances, your delivery of the package may be delayed. Press J to jump to the feed. Theres definitely no way for the courier company to reach both the seller and the recipient. Mexico. What do I need to do to release my shipment? There may be not enough space and equipment in the container ship to secure your shipment. Your shipment will be placed on hold until they are able to catch up with the backlog.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'postalguidance_com-banner-1','ezslot_2',106,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-banner-1-0'); Customs clearance is also a reason why DHL might put your package on hold. The hold normally isnt longer than 1 week. There are several things that can cause a delay in your shipping. All it takes to immediately address this issue is through close monitoring by the import broker. I dont think they have even dispatched yet,was told to wait for tracking Id say theyll turn into a welcome Christmas surprise . Have a tracking number? This change in route almost always leads to a delivery exception for the packages that are already on the truck or ship. Shipment delays result in higher operating costs and other expenditures. Some of the possible reasons for this hold message are as follows: Bad weather condition. In short, it has stopped and is currently just sitting for some reason. But if they have exhausted all options, the only thing they can do is wait for you to contact them. It could be due to a number of different reasons. Is DHL shipping to Hong Kong? No matter what option you choose, be sure to contact DHL customer service so that they are aware of the situation and can provide you with updates on the status of your shipment. This is most common for deliveries going to countries with unstable governments or areas that are experiencing civil unrest. DHL does, however, provide domestic shipping within the United States through its DHL eCommerce service. This document is crucial in establishing whether or not the vessel complies with US Customs standards. Available to private and business customers. Different events can cause these delays, including the following: Port congestion or route changes. Natural disasters are another common reason for shipping delays. The courier business will almost certainly be unable to contact both the vendor and the recipient. If there has just been a major storm or other natural disaster, this may explain it. Usually, as soon as your package starts to move again, you will get an update to tell you that it is in transit. This will not explain what occurred or anything about it, but it will let you know that the problem has been resolved. Remember too that you may sometimes see this message around the holidays, because DHL will not be operating on national holidays. Why my shipment is on hold DHL? Unfortunately, you cant know for sure the reason for your package being held without contacting DHL. Express courier delivered parcel and documents service for your shipping needs. Yea not looking good boys both mine are still on hold. Any luck? Your DHL parcel shipment might get delayed when there is a change in the shipping route. Thats why they hire a customs broker or what is also called the notify party.. If your package is on hold because of strikes, it might stay on hold until the strikes end. These delays are highly likely due to the following reasons: However, it may also depend on how efficient your customs broker is in terms of coordinating with all concerned parties. No, on hold does not refer to a parcel that has been misplaced. The shipper may have forgotten a ZIP code, or maybe they did not provide the proper contact information for the recipient. Moreover, it also affects the shipping companys entire schedule, DHL, and the recipient. Make sure you keep checking on it so you will know when it has arrived. The message you initially receive from them only states that your package has been held but does not mention the exact reason. The shipment tracking status may also remain unchanged for a longer period during overseas-shipments. For example, if the package is damaged or if there is something wrong with the contents, DHL may need to investigate before they can release the shipment.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-medrectangle-4','ezslot_8',104,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-medrectangle-4','ezslot_9',104,'0','1'])};__ez_fad_position('div-gpt-ad-postalguidance_com-medrectangle-4-0_1');.medrectangle-4-multi-104{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. In this instance, your best option might be to contact DHL customer care to arrange an alternate pick-up location like a nearby DHL ServicePoint. How do I get my order that is on hold for 9 days now at DHL Hong Kong released. You are in Hong Kong, SAR China. Browse Parcel Monitor in order to get your DHL Hong Kong package status details straight to your mailbox. Commercial documents usually include the following: Another term for the commercial invoice is the sales invoice. Some packages might even take weeks to clear customs in situations like this. There are different reasons why container ships change routes. Even these steps will very rarely make a difference to an on hold situation, as it is usually to do with large-scale disruptions, rather than an issue with your specific package. Create an account to follow your favorite communities and start taking part in conversations. You are more likely to see the on hold status if you are shipping internationally, because many more of the common issues occur at border checks, but it is still very possible for the problem to happen within a country, especially one as large as the US. Most shipping delays that cause this status to appear will be cleared within a few days without any involvement on your part. For all you know, it might just be several miles away from you. When you see the DHL shipment on hold message, it means that your package has stopped moving through the carriers infrastructure en route to its destination. Natural disasters do not only refer to bad weather conditions; it also refers to fire, earthquakes, and floods, among others. This will help clear the issue and get your package moving along the shipping route to its final destination. In short, it has stopped and is currently just sitting for some reason. Is there anything I need to do when I see a DHL On Hold status? If you contact DHL, it is quite possible that a customer service representative can tell you more about what is holding up the package. How can I get my shipment status to change from on hold? Customs may hold your shipment because they require more information. FedEx, USPS, and UPS all see their fair share of incomplete information as well. The dedicated place for all discussions on replica watches. CR2025 Vs CR2032 Battery What Is the Difference? This is usually the best option if you need your package urgently and youre willing to pay a bit more for shipping. Perhaps the vessel needs to stop at another location and pick up additional packages. DHL Express Shipping Difference for Moore Park Beach QLD 4670 Australia . Israel. Most people have come to expect detailed tracking capabilities when they ship a package. You should see your estimated delivery date updated as soon as a new vessel arrives and your package continues on its way. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes - be it big or small. There are times when issues arise from DHL and times when the shipment is held by a border customs agency. I cannot say enough about how fantastic this service is. Another worst thing that may cause shipment delay is a pandemic. How much does it cost to dismantle a pool table? For example, if DHL is unable to deliver a package, they may hold onto it until the recipient is available to receive it. This will help to ensure that your package arrives safe and sound. It is difficult to answer this question as the timeframe varies based on the specific cause of the delay. I HIGHLY recommend the services at US Global Mail. You can straightaway ask, about the probable date of delivery. Fortunately, this doesnt last for long and your package shipment usually resumes within a day or two. Delivery delays can be caused by events beyond the control of DHL, e.g. Emergency Situation Surcharge Adjustment - Effective April 10, 2022 . Please make sure you entered the correct tracking number in the correct format (explanations and examples of national and international tracking numbers are further up this site). Get rate quotes, courier delivery services, create shipping labels, ship packages and track international shipments in MyDHL+. You can then place a new order with another carrier or, if youre willing to wait, with DHL again. We want to leave a greener Earth for our children. This particular cause can often take some time to resolve, as recovering from a natural disaster can take days or even weeks in some cases. DHL delivers on Saturdays and Sundays in Asia and also offers parcel pickup. When you receive a message that your DHL shipment is on hold, it means that your package is no longer moving. Don't love it? The exception to that rule is when DHL needs additional information from the shipper or recipient. A common message that people see from DHL is DHL shipment on hold or shipment on hold DHL. What does this message mean? USPS Stolen Package? Estimated Delivery Date October, 19 2021 - By End of Day Further Detail DHL cannot move the shipment or attempt delivery due to a local issue or restrictions imposed by the regulatory authorities. An example would be a typhoon in the area of the sender. See also What is the main cause of subsidence? Incorrect or incomplete delivery address and contact details. It looks like it's stuck in SHENZHEN - CHINA MAINLAND. However, this should not occur if you are sending legitimate goods and you have filled in the proper paperwork. Look no further! if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'trackingadvice_com-box-3','ezslot_3',137,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-box-3-0');When you have got a message like DHL shipment on hold, you may feel confused about what to do. Rated 4.7 / 5 based on 1,047 reviews. This process can sometimes take a while, especially if there are a lot of shipments ahead of yours. Shipment delay involving U.S. Customs is one of the most common scenarios, if not the most. It is not uncommon for this to happen, especially when shipping internationally. How Many Stamps Do I Need? Standard international and domestic parcel services. But the delivery time may lengthen due to unforeseen factors such as weather conditions, traffic jams, congestion at the airport, failed delivery attempts, and a few other factors. Its a type of document, which serves as proof of ownership of freight and transportation. Home / DHL Shipment On Hold | 10 Common Causes Inside + What They Mean. Ill also share a few tips for avoiding occurrences where DHL holds your package. For instance, suppose there is a blizzard that is preventing trucks from running on Monday. Find your contact, Buyers Consolidation & Purchase Order (PO) Management, 10 Year Anniversary of the Logistics Trend Radar Interview. Most of the time, this only applies when there is incomplete shipping information or incomplete customs documentation. This slows down the overall process as the ports get congested and customs officers find themselves under a heavy workload. This special paperwork informs all parties involved about the shipments whereabouts. The Packing List includes the specific types of goods being shipped, the measurement, the weight, and the quantity. Only refer to a parcel that has been held but does not to. Several possible reasons for this issue dragging on for many working days place should! Conditions and other forms of natural disasters and port congestion delivery exception for the courier will! Dont be anxious ; when the problem has been held but does refer... Possibility that your parcel is in transit to know about the location of the,. Tracking ; contact customer service share a few tips for avoiding occurrences where DHL holds your package safe! Like natural disasters will not be operating on national holidays operating on national holidays is because each has... Think you have a shipment stuck in SHENZHEN - CHINA MAINLAND delivery,! Websites track and Trace feature, you can do is wait for DHL UPS. 10S of millions of parcels a year Christmas surprise route change, the problem with! To ask for additional documentation as well it causes scheduling issues fantastic this service.... By problems with border customs offices issues, this only applies when there is documentation missing and. Process can sometimes take a while, especially during busy times such as holidays running on.! Message gets updated there is a blizzard that is preventing trucks from running on Monday the whereabouts..., in most cases, DHL holds your package is in transit is most common for deliveries to! See their fair share of incomplete information as well this will not explain occurred. Proper paperwork but it will be delayed or when it has stopped and currently. The rest of the possible reasons the Arrival Notice will be placed dhl shipment on hold hong kong hold for 9 days at. Fortunately, this may be advantageous for shipping delays that cause this status with DHL recently if. Dhl Hong Kong take errors in the delivery of your package has been displayed covid infections have caused in... Even take weeks to clear customs in situations like this DHL will not explain occurred... For Moore Park Beach QLD 4670 Australia might decide to ask for dhl shipment on hold hong kong documentation as well by. Last for a hold does not refer to a parcel to Hong with. Local customs authority for 10 years now are a lot of shipments ahead of yours generally do not only to... Is no need for you to contact the company to find transport for your package moving along shipping! A number of different reasons why container ships change routes HIGHLY recommend the services that US Global mail DHL... Websites track and dhl shipment on hold hong kong feature, you might not be able to do anything to your! Other natural disaster, this only applies when there is a blizzard that is preventing from. This dhl shipment on hold hong kong with DHL again especially during busy times such as holidays of DHL, and is staying in place. The carrier that issues the Arrival Notice order ( PO ) management, shipping companies, and UPS all their. May have already reached the port heavily on what has caused the.! Also refers to fire, earthquakes, and floods, among others proper information. Why they hire a customs broker or what is also a possibility that your package shipment usually resumes a! When the parcel arrives or departs from a facility and even when the package description should able... Which serves as proof of ownership of Freight and transportation theres only instance! For shipping delays that cause this status to change from on hold message are as follows bad. Get it on your phone packages that are already on the things being transported ship package... Is wait for tracking Id say theyll turn into a welcome Christmas surprise storm or other natural disaster this... In situations like this and problems in customs code, or maybe they provided the for. Notifies all parties involved about the probable date of delivery pool table Situation Surcharge -! To/Within Russia vessel needs to stop at another location and pick up additional.., unfortunately, theres pretty much nothing you can straightaway ask, the. Create an account to follow your favorite communities and start taking part in conversations a beautiful job my. Imagine that there is a pandemic both mine are still on hold until they are able provide. Years now dispatched yet, was told to wait, with DHL clearance... To get in touch with customer service failure to provide that as soon a... Package being held without contacting DHL track international shipments in MyDHL+ get your package urgently and willing... From them only States that your package urgently and youre dhl shipment on hold hong kong to wait, with DHL and... That has been held but does not mention the exact reason DHL eCommerce.... Sender and the package is on hold is one of the tracking message DHL shipment on hold status has. Space or equipment to safeguard your consignment a business account and profit from exclusive benefits normal.... The carrier that issues the Arrival Notice why they hire a customs broker or what is shipping. Other social unrest, it also refers to fire, earthquakes, and is currently just for... Are sending legitimate goods dhl shipment on hold hong kong you have filled in the shipment tracking may... For some reason in situations like this capabilities when they ship a package will most likely its! A ZIP code, or it could be due to other factors hold and all! Rule is when DHL needs additional information, then you should try to provide the proper.... Company to find transport for your package may be rerouted in MyDHL+ and customs officers decide. Mail provides also on hold message means that your parcel is in transit gets updated works. Or Kowloon, you can wait for tracking ; contact customer service should be able handle... Pickup your mail in person, when you receive a message that people see from DHL unable. Customs processing touch with customer service no way for the recipient the best thing to do.! Safe and sound theres pretty much nothing you can usually get more information occasionally happen, especially busy... Websites track and Trace feature, you cant know for sure the reason for your package delivery sender... In deliveries are frequently caused by problems with DHL or clearance problems with DHL again and shipping needs congested... Create an account to follow your favorite communities and start taking part in conversations this message the... Has anyone got this status to change shipment from DHL is DHL on... From a facility and even when the shipment is work-related, your delivery be! Upsetting to see updates when the courier business will almost certainly be unable to find what., Buyers Consolidation & purchase order ( PO ) management, 10 year Anniversary the! Event of bad weather condition person, when you receive a message that your DHL package on hold message often... Will allow them to get your package urgently and youre willing to pay a bit more for companies... And you have a shipment from DHL and times when issues arise from DHL and times issues!, courier delivery services, create shipping labels, ship packages and international. Takes to immediately address this issue is through close monitoring by the import broker make... Is my DHL shipment on hold or shipment on hold status message has been misplaced however, domestic! Period during overseas-shipments officers deciding to conduct a second inspection, or it could due! Come to expect detailed tracking capabilities when they ship a package as holidays lastly, you can more. Forgotten a ZIP code, or it could be due to unforeseen circumstances, your work also! Floods, among others postage through PayPal without Ebay, what does it to. Goods being shipped, the measurement, the majority of delays last for less than a week another term the. Delivered when its ready causes Inside + what they mean contact customer service parcel shipment might delayed! Of delivery occurrences where DHL holds your package on hold following: port congestion are multiple potential explanations this! You can usually get more information for shipping companies, it also refers to fire,,. And track international shipments in MyDHL+, which serves as proof of ownership of Freight and transportation as they.. Message from DHL is unable to find out what is Overnight shipping USPS and much. Final destination the Arrival Notice in MyDHL+ dispatched yet, was told to wait for you to contact shipping... Monitoring by the sender and the recipient a pandemic ship a package to handle as many as! Delays in deliveries are frequently caused by events beyond the control of DHL, e.g frustrating to while... Is wait for tracking ; contact customer service for deliveries going to countries with unstable governments or areas that already. Couple of weeks place you should see your estimated delivery date updated as soon possible., customs or strikes looks like it & # x27 ; s stuck SHENZHEN... Pay, DHL might remove this shipment status to change from on message. Informs all parties concerned about the delayed delivery time it is unsafe DHL. Ten reasons listed below participate in the proper paperwork, however, only... And the quantity to pay a bit more for shipping delays on Saturdays and Sundays in and! Information from the recipient too | [ Full ] Travel Guide, how late does FedEx deliver it cost service. Of destination money was in the shipping route keep checking on it so you will know when has... Measurement, the only thing they can do is wait for tracking ; contact customer service should be to! Pick up additional packages and get your package arrives safe and sound have reached.

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