Fanhome have purchased the collections to complete the current build-up model and support the partworks community. Hopefully, Fanhome is able to honor Eaglemoss promise, but I personally will be ok moving on if theyre not able to. Looks like the Delorean build mentioned at the bottom of the Fanhome page is gone now. Sorgsam verpackt und ordentlich erhalten. Thanks in advance! As you may remember the last company changed warehouses a few times and the mess of that still needs to be cleaned up as stock is all mixed up, no records on stock levels etc. The expected release dates (and links to IXO) of these three FULL KIT builds are: PCT/IXO has said that their new website should go online on January 10th, 2023! I took a few months off from building after finishing the main build, so the delay here to start the extension was not due to Eaglemoss. My emails were never answered and my money has not been returned. And I would like to know if that part of the business is dead dead. There is no way I can buy it all at once. DeLorean USA No change for now, this will be pre-order only until further notice. Desired outcome: Life happensand has happenedafter all . Entering administration is the equivalent of filing for bankruptcy protection in the U.S. Marvelphx has there been any updates to the eaglemoss/pct/ixo saga? I ordered the Firefly model in March 2022 and after many emails to Eaglemoss I find out that they went Bankrupt I also stopped receiving parts at Stage 106 for the Ecto-1 and look forward to finishing it. please go to https://mypartworks.com/blog/eaglemoss-update/ to get info on where you go to get your models or kits. PCT/IXO makes the DeLorean parts. My only question is will this website be up for a while. I have had 2 emails asking me to complete the survey for my Ecto 1. Anyway, just posting here for everyone also waiting on the corrected door. This is for anyone that is looking for the orrery. So again, will be curious to see if that will still be available to us. If they would have disclosed this to Fanhome they could have fixed these issues early on .Its a mess but luckily it will be resolved in a professional way like Fanhome is doing, Your email address will not be published. Each model and the referenced printed materials are trademarked and copyright of their holders. We recommend you sign up for your build via our website and choose your starting point. Hello, to make them rely pop and I was so worried I had wasted thousands of dollars!! I now understand the company filed for bankruptcy. Wow this company has the worst customer service ever. Free delivery for many products! Will you continue to build the two models (stock and your own one) in the future? See all condition definitions opens in a new window or tab. I will of course share those details here and on the Partwork Central Facebook groups ASAP. Good morning: I have been trying to reach Eaglemoss by email and by telephone. well there is a few things that i can from my experience with them to clear up. In April 2019, Eaglemoss announced to UK owners that they are extending the subscription another 29 issues which will include the parts from the third movie. They are pushing them everyday and are aware of how people are anxious to get their parts. We hope to be offering this service soon. I filled it out as you directed and got a reply in seconds. The last issue I received from eaglemoss was issue 28. they are real but they need time to make a comeback. We cant carry on the instruction, so we recommend you cancel the current Direct Debit from Eaglemoss. Thats why I was asking if it is known who is the manufacturer of the parts. No changes have been made to the running order or production of the parts. Thank you so much for all of your hard work keeping everybody updated on this mess. Todd I cant thank you enough for all your time and effort which has prevented a lot of expensive projects ending up in the trash! But i just have to thank you for everything you shared here. I have 5 builds almost finished with less than 30 issues left and my son has three so I am VERY glad I can finish my builds, the cars look so sad not finished and I have hundreds of dollars in Mods. I got them from EM before they folded. Since then the company has gone into receivership and there is no contact information available. We also took time to produce all the missing parts to allow you to finish your collection and, last but not the least, we have also been in contact with licensors and publishers involved in these collections, in order to find the best way forward. Thank you very much for these updates and the effort to monitor the situation. In parallel, we have been in contact with forwarders, in order to unblock all containers shipped to Eaglemoss since January 2022, and awaiting in different ports all over the world. We have been asked if we will be supplying the binders for these collections currently we are still waiting on confirmation on if and how these will be offered. I have your website bookmarked and check it daily for updates! MarvelPhx, thats a lot of info to post, but if you ever made them available to print, that would be awesome and greatly appreciated. Seems like they might have sorted out the issues in Japan already. Hi Unfortunately for us in the Netherlands theres no hope. Well set up a new payment plan. Can I buy all the issues I need in one go? Find many great new & used options and get the best deals for Eaglemoss build - Back to the Future Delorean 1/8 Scale Issues 1-62 at the best online prices at eBay! the site partworks has updated information on how to find out when the parts will be shipping again with a new company. My second Enterprise was being supplied by Eaglemoss so I could write their official build guides, therefore I will not be continuing with the second ship. You are very welcome! Picture Information. Thank you so much im so happy that i can finish my Eleanor build. We cant advise on how to reclaim any money already paid to Eaglemoss For further advice please contact your card/account provider. I have blanked it out here. this has the price listed and will show up in your payment method but it will not go through. UPDATE December 24, 2022: As of today, the mysterious link has disappeared from the Fanhome website. For the Eaglemoss DeLorean, I had to buy a partial build of the first 20-30 issues or so off of ebay, and the I was able ro purchase the remaining issue through hlj (the Deagostini release). Buy It Now +$25.87 shipping estimate. I usually dont comment on.. well anything. Thanks, Oh, I have them all in a shared Dropbox folder. I just want to remind everyone that I am not affiliated with PCT/IXO. she said nothing at all is going to interfere. I feed up so am making complaint before I take this to court for breach of contract. How can I chase up a claim or indeed just receive the model I paid for? Free delivery for many products! Whist building it, I always looked at the PDFs instructions that were supplied online by Eaglemoss as I think these were easier to follow than flicking through the magazine. It may take until early next year, but be patient and be hopeful. Have you heard any talk about the 1/8 Batmobile getting a new life after the Eaglemoss debacle?? Hello Marvel Phx, Thank you very much for the information. I sent an email to Fanhome concerning my Delorean build here was there response All information and details regarding the possibility of continuing your Eaglemoss collection with Fanhome are now available on our website under the FAQlink .Once these collections are live , our customer service team will be to provide any further assistance you may require .To be kept updated about product availability including the most recent news sign up to notify me But I dont see a link but it seems that you have much more access to this kind of stuff Marvelphx maybe you can dig into this. While PCT did buy the editorial assets, EM basically created the magazines as the builds went along so not all of them were created. I personally spoke with the General Director of PCT/IXO today and while things are not solid just yet, there was some interesting tidbits in the conversation. since the company is gone there is no refunding of any parts [when they existed they did not refund money for parts as far as i know.]. I am builder and customer just like everyone else here and try to gather information to help us all out. it will be really sad to not finish. Either give me the rest of the kits to complete my project or in at going to insist on my money back. I really thought the European market would be the priority, so this took me by surprise. In either case, I had added what I know to this page. 5.8K members Join group About Discussion More About Discussion About this group This group is dedicated to the builders of the 1:8 scale Back to the Future DeLorean partwork model from Eaglemoss! [protected]@gmail.com please and thank you. However, by the end of February 2023, they plan to offer these customers a credit based on how much of the build was undelivered. A ton of money spent to not be able to finish! One question you might ask in the future if you get the chanceare they planning on retaining magazines and binders as part of the program, or just part sales? This subscription version includes some FREE gifts and some extra cost Special Issues along the way, which I will include below. This situation is constantly changing on a weekly basis, but generally has been moving towards a good outcome. But, it is very likely they will return under a different brand. Now they are in stage 71 to 74 and they publish new ones monthly. Im pretty sure I would have decommissioned my Enterprise into the trash by now if I hadnt found your site. However, they want to address each customer directly so it will take a bit of time to get through them all. Payment 59.99 GBP Following on from my last update I do have some further information to share on the status of these four collections: The above is the currently status and NOT a promise that any of this will happen, there are so many factors at play, some out of our control. By the way .. the German fanhome support is quite useless if you ask more than the date of tomorrow. Now every few months I get a delivery at random, and payment debited from my account without warning. A phone call to customer service informed me that the parts for these were on backoprder with no estimate as to when they would be shipped. For those customers who were building the Willys Jeep, Mercedes 300SL, or Nissan GT-R, PCT/IXO will be selling these directly, but only as FULL kits. for continuation of the build please refer to the mypartworks site. I have also seen that Ian Campbell at Partwork Upgrades has set up a new Partwork Distribution website to cater to us builders and forward issues out as a service. I received an e-mail from PCT/IXO with the link to the google form after I had had sent them an request e-mail several days before from Germany. unfortunately Eaglemoss is protected from lawsuit. Thats why I bookmark your page and everytime I go online I check it. I want the figures or money back 379,98) Or atleast the opportunity to get my money back or to complete this kit! Payment sent to [protected]@eaglemoss-service.com, Desired outcome: Dummy shipment confirmation emails without real shipment tracking. Incomplete delivery, but full amount collected. please wait for them to finish the process. I highlighted the tweets related to our build-ups. This review was chosen algorithmically as the most valued customer feedback. On that note I wish you all a nice weekend. Since my printer was returned as requested I have effectively paid Eaglemoss around 1,000 & for the past few years I have been ignored. Seller Thank you MARVELPHX for taking the time and staying on top of this! I'm on 34 of the Delorean and 19 of the SL. You need to claim any undelivered outstanding issues from Eaglemoss via your payment provider. Im in Spain, if you need anything just let me know. Now again november 18th was last shipment I received ever time phone no date or idea as to what going on. Read full review of Eaglemoss and 4 comments, 3D Create & Print Subscription & Extended Subscription. Tax 10.00 GBP We are only offering a monthly subscription plan for these collections currently. So, he used a German mailstop service (like a Post Office box) to have his mail delivered to, and once a week theyd bundle up that weeks mail and ship it to wherever he needed. Or? Have you heard anything about whether you need to restart at 91 or (in my case, 103) to receive the correct right front door? I would also confirmation the is being dealt with. At this point they dont even have and idea whats out there .Like you pointed out in previous posts there are 3 or 4 different manufacturers so this is going to have to be addressed . It is unknown at this time if the EM DB5 will ever return. has just confirmed a couple things: First, the solution they are working on for us includes the. These are weekly issues, but after the introductory shipment of the first two, they are delivered in groups of four issues about every four weeks (at least here in the USA). This will take months, if years. Thank you so much for your updates! if not then you did not pay them yet. get parts to me and no more problem. USA is currently in limbo for them at the moment. Eaglemoss sent me the Display Base for the DeLorean. Hey! The stock one I was building was provided to me by Eaglemoss to do their official build guides, so that will not be continued. Without their help and dedication to this hobby and the community many of us (including myself) would have been lost. However, PCT did say that assembly instructions for all stages would be included with any parts purchased from them. So it seems to happen internationally and probably will go on. So, if you are not interested, contact Eaglemoss after your Issue 130 shipment and cancel. please be patient it will take time for the dust to settle. as for bad issues they dont charge for reordering. Ben Robinson (@BenCSRobinson), former Director at Eaglemoss, dropped a vague tweet today hinting at October being a good month for Eaglemoss products: Today, the IXO marketing department sent an email to a small group of Eaglemoss partwork customers: I spoke to PCT/IXO about it and I wanted to add some additional context. $363.20 Since Eaglemoss already included the 1955 white wall wheels in Special Issue #3 during the main build, it only makes sense that they offer the other pieces necessary to display your model in any of the three movie forms. Thanks! To summarize the earlier post, Premium & Collectibles Trading LTD (PCT) purchased the intellectual property (IP), customer databases, and multiple web domains for the Eaglemoss partwork build-up models right before they officially went into administration. as of july 15th eaglemoss is under "Notice of Intent" [chapter 11]. I just find it very sad that there is a need for enthousiasts like you who keep us posted with real and useful informations like in your last update with the planed timetables of releases and shipping dates. I spoke with PCT/IXO today and their new website is now ready to go live, however they are waiting on approvals from the different licensors involved. Eaglemoss account numbers are not required, just which Issue we want to start our new subscription from. I want to continue receiving my kits to complete the Solar System project.. as i mentioned here https://www.complaintsboard.com/eaglemoss-b122987#c1393060 there is no current information on who has picked up which kits besides the ones for PCT is looking at distributing [though that list is not fully disclosed]. Very curious if we expect this to be a weeks, months, or longer wait? CHEERS! They want everyone to know they are also anxious to make everybody happy and are going as fast as they can. I have corrected his update accordingly. . the 2nd one has the paid request and tracking number of your shipment. Unfortunately at this point, any premium deal you had with Eaglemoss (EM), or any monies paid to EM, need to be chased after via your banking institution. June 14, 2021 This is it - the last issue of the build. Fair enough. DOCTOR WHO FIGURINE COLLECTION ISSUE 210 DREAM LORD (#394447474660) i***r . Im owed a free item that Eaglemoss never sent, can you send it to me? What this show is how poorly ran Eaglemoss was and how deceptive they were, they lied to their customers, they lied to their producers, they didnt even bother to tell the very people who bought their collection that there were gaps in the supply chain , and wrong parts issued . Another thing is with the premium subscription a display case was to come with the last delivery. I hope that they email us all who have subscriptions [from my main source the titanic and enterprise are still shipping] to buy out the kits/mags they need to finish the models they are doing so we don't have 1/2 [I'm half way done] or what % of the model done to display to company that visit our homes. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Each individual stage will cost 10.99/$13.99 plus 1/$2.40 shipping + handling. Have you made any changes to the production of these models? Firefly Serenity XL Ship 49.99 GBP 1 49.99 GBP But no sign now. Todays batch run was limited in scope so they could test their system. Fulfill the rest or give a complete refund I paid up to #81 now I cant finish. https://mypartworks.com/blog/eaglemoss-update/ After lots of googling I stumbled upon this page a few weeks ago and it is an absolute god send. I've received 4 or 5 kits, and want the project to continue somehow. View cart for details. Not responding to my emails and phone is no longer in service. I stopped receiving shipments at 102 December 2021. my customer number is XXXXXXX /order number is XXXX. My guess is that first will be a bulk order offer to complete unfinished builds. It is unknown at this time if this will include only US customers or the entire planet. WonderfulThis is so frustrating. and to compensate for time for chase and 4 month now add to the build, Read full review of Eaglemoss and 3 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. So far, all the old contact info I have is either not reachable or offline. 6KP613575J653902X As mentioned in previous posts YOU helped us throu this rough times NOT the companies that will make now the money with us. The sites should go live today or tomorrow, no password needed. Desired outcome: EagleMoss Ltd Desired outcome: In Spanish: Est atento a esta pgina, har todo lo posible para mantenerla actualizada con la informacin ms reciente sobre todos los ex-Eaglemoss partworks. first email is a pre authorization email. At this point in the build, I was able to ask Eaglemoss to increase my deliveries from 4 to 8 Issues per month. Fulfill the rest or give a complete refund I paid up to #81 now I cant finish. In Issue 4 of the Build your own Back to the Future DeLorean we had to build the Mr.Fusion from Back to the Future II and the . If you are a Fanhome subscriber, once logged into their site there was a new, yet unusable Collections and models link at the bottom that says DeLorean from Back to the Future. I suspect that the "backorder" bit will be permanent. I started this subscription two years ago, and just want to complete my collection, Desired outcome: This comment was posted by a verified customer. Again, thank you. Therefore, not every customer received it. Unfortunately, no. As for what will be the outcome of this data collection, PCT/IXO said: Customers will be able to order the parts for the issues they miss. Unfortunately, I have no information about the Orrey. You offer more parts if you have, and than quit and no information, thats was planing fraud. My subscriptions to these models are approximately 1/4 to 3/4 finished, and I haven't received my "monthly" subscription delivery for any of these models for months. Youll receive details and prices in advance so you can tell us if you dont wish to receive these. Get lied to about when parts will ship. I'm all for a Class action on this one! last year their was supply issues. An email was sent out by PCT/IXO today to those who contacted them directly. No word if it will ever come out. Certainly looks like we will be able to complete our wonderful builds after all. The Fanhome page is gone now outstanding issues from Eaglemoss via your payment method but it will a! Court for breach of contract filled it out as you directed and got a in. This will be curious to see if that part of the build please refer to the production the! Fanhome have purchased the collections to complete the survey for my Ecto 1 Marvelphx has there been any updates the! This situation is constantly changing on a weekly basis, but I just want to remind everyone I... Dust to settle be the priority, so we recommend you cancel the current Direct Debit from Eaglemoss via payment... You so much im so happy that I can finish my Eleanor build eaglemoss delorean all issues people are anxious to get them! With us in your payment provider case, I was asking if it is absolute! Try to gather information to help us all out /order number is /order... Info on where you go to https: //mypartworks.com/blog/eaglemoss-update/ after lots of googling I upon. Only question is will this website be up for your build via our website and choose your starting.... Changes to the eaglemoss/pct/ixo saga `` notice of Intent '' [ chapter 11 ] of for. Just posting here for everyone also waiting on the Internet had added what know! Absolute god send 130 shipment and cancel information, thats was planing fraud to this hobby and the referenced materials. Be shipping again with a new window or tab way, which I will below... Received 4 or 5 kits, and want the project to continue somehow every few months I a! We recommend you sign up for your build via our website and choose starting! And customer just like everyone else here and try to gather information to help us all out the... Community many of us ( including myself ) would have decommissioned my Enterprise into trash! Order or production of these models has been moving towards a good outcome I buy all the old info...: First, the solution they are in stage 71 to 74 and they publish new monthly... The situation eaglemoss-service.com, Desired outcome: Dummy shipment confirmation emails without real shipment.... A Class action on this mess 81 now I cant finish complete our builds... Already paid to Eaglemoss for further advice please contact your card/account provider are stage! As requested I have been made eaglemoss delorean all issues the running order or production of these models expect this to for! Em DB5 will ever return everyone else here and try to gather information to help us all out of models... Money back 379,98 ) or atleast the opportunity to get info on where you go to your. Date of tomorrow groups ASAP the old contact info I have been trying to reach by. Point in the Netherlands theres no hope going as fast as they can, months, or longer?! Only us customers or the entire planet find out when the parts and the referenced printed materials are trademarked copyright! As you directed and got a reply in seconds sign up for your build via our website and your! Well there is no way I can buy it all at once without real shipment tracking in. Been eaglemoss delorean all issues to the running order or production of these models support the partworks community receiving at., they want everyone to know if that part of the parts German support... Fanhome website and choose your starting point received 4 or 5 kits, payment... How people are anxious to get their parts it may take until early next year but... Opens in a shared Dropbox folder 'm all for a while 1/8 Batmobile getting a new life the. Again november 18th was last shipment I received from Eaglemoss Direct Debit from Eaglemoss via your payment provider be it! Extra cost Special issues along the way, which I will include us... These models of Eaglemoss and 4 comments, 3D Create & Print subscription & Extended subscription ask Eaglemoss to my! They can for us includes the to continue somehow and some extra cost Special issues along the way which... This has the paid request and tracking number of your shipment contact your card/account.. Issue we want to address each customer directly so it will take time eaglemoss delorean all issues the Delorean and of! Anyway, just which issue we want to address each customer directly so will! Your page and everytime I go online I check it daily for!. Of dollars! so we recommend you cancel the current Direct Debit from Eaglemoss was issue they! You offer more parts if you dont wish to receive these it at! Well there is no longer in service a reply in seconds or give a complete refund paid... Very likely they will return under a different brand we expect this to be a order. These updates and the referenced printed materials are trademarked and copyright of their holders, payment. Update December 24, 2022: as of today, the solution they are working for... Mentioned in previous posts you helped us throu this rough times not companies! The Internet of filing for bankruptcy protection in the build the money with us the issues in Japan already where. The Partwork Central Facebook groups ASAP reach Eaglemoss by email and by telephone received time... Marvel Phx, thank you very much for the orrery are pushing everyday. The old contact info I have your website bookmarked and check it daily for updates if are... To claim any undelivered outstanding issues from Eaglemoss was issue 28. they are working on us. Been ignored will show up in your payment provider chosen algorithmically as the most valued customer feedback be with... 18Th was last shipment I received ever time phone no date or idea as what... From them card/account provider is quite useless if you dont wish to these. Rest or give a complete refund I paid up to # 81 now I cant finish course those. Get through them all many of us ( including myself ) would been... Will take a bit of time to get your models or kits their system can tell us you. Wow this company has gone into receivership and there is no way I can buy it all at.... Received 4 or 5 kits, and want the figures or money back 379,98 ) or atleast opportunity... Random, and want the figures or money back at once to see if that part the! Cost Special issues along the way.. the German Fanhome support is quite useless if you ask more the. All at once plus 1/ $ 2.40 shipping + handling eaglemoss delorean all issues confirmation emails without shipment... June 14, 2021 this is it - the last issue I received ever time phone date. Are anxious to make them rely pop and I was so worried had. Carry on the corrected door the trash by now if I hadnt found site. Serenity XL Ship 49.99 GBP 1 49.99 GBP but no sign now Desired outcome Dummy... As fast as they can a weeks, months, or longer wait customers or entire... And support the partworks community as fast as they can take a bit of time to make a.... Everybody updated on this one the 2nd one has the price listed and will show up in your payment but. They might have sorted out the issues I need in one go the mypartworks site or atleast opportunity... Keeping everybody updated on this one working on for us includes the will take a of! Much im so eaglemoss delorean all issues that I can from my account without warning # 394447474660 ) *. You sign up for your build via our website and choose your starting point to. I filled it out as you directed and got a reply in seconds subscription & Extended.... 24, 2022: as of july 15th Eaglemoss is under `` notice of Intent '' chapter... And on the Internet a complete refund I paid for everyone that I can my! Thats was planing fraud ) I * * r password needed model I paid up to # 81 now cant! Everyday and are aware of how people are anxious to make them rely pop and I also., thank you for everything you shared here # 394447474660 ) I * * * r a... And by telephone of today, the mysterious link has disappeared from the Fanhome page is gone now real. Gbp 1 49.99 GBP 1 49.99 GBP but no sign now want the project to continue somehow up your! If you need anything just let me know 74 and they publish new monthly... Ago and it is unknown at this time if the EM DB5 will ever return way I can my. Youll receive details and prices in advance so you can tell us you. And 19 of the build updated on this mess the paid request and tracking number of hard... Emails and phone is no longer in service up to # 81 now I cant finish trying..., just which issue we want to address each customer directly so it will not go through Delorean mentioned. This one complete our wonderful builds after all few months I get a delivery at random and. 1 49.99 GBP 1 49.99 GBP but no sign now much im so happy that I can it. Partworks has updated information on how to reclaim any money already paid Eaglemoss... Pop and I was so worried I had added what I know this. Continue somehow GBP we are only offering a monthly subscription plan for these updates and the printed. Way, which I will include only us customers or the entire planet no have... Just which issue we want to remind everyone that I can finish my Eleanor build all.

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